Complimentary Mortgage Review · Texas Homeowners

    You've settled into your home. Let's check in on your mortgage.

    Your home and finances may have changed since closing. Property taxes, homeowners insurance, escrow adjustments, and even your original financing terms can affect your monthly payment. A complimentary mortgage checkup can help you understand where things stand today.

    No pressure. No obligation. No credit pull.

    Shalanda Smith, Texas mortgage broker

    Hi, I'm Shalanda Smith.

    I'm a Texas mortgage broker with more than 20 years of experience. I've always believed homeowners deserve guidance long after they've received their keys.

    Whether your payment has changed or you simply want a second set of eyes on your mortgage, I'm happy to help you understand your options.

    No sales pitch. Just straightforward mortgage guidance.

    What can change after closing

    Not every homeowner runs into these, but they're the most common reasons a payment changes in the first few years after buying a newly built home.

    Property taxes can catch up

    On a newly built home, the first tax bill may be based on the lot before the house was finished. Once the appraisal district values the completed home, the tax bill can rise, and an escrowed payment may rise with it.

    Escrow shortages happen

    Escrow is the account your loan servicer uses to pay your taxes and insurance. If those bills come in higher than estimated, the account can run short, and you may receive a notice asking you to pay the difference, accept a higher payment, or both.

    Insurance premiums can climb

    Many Texas homeowners have seen insurance renewals go up. If your premium is paid through escrow, a higher renewal can show up in your monthly payment.

    If you had a temporary buydown

    Some buyers received a temporary buydown (such as a 2-1) that lowers the rate for the first year or two. When it ends, the payment steps up to the full note rate. If that applies to you, it's worth confirming your current payment still fits.

    Quick reminder: Have you filed your homestead exemption? For a primary residence, it can lower the taxable value of your home, and it's easy to miss in the shuffle of moving in. Filing is free through your county appraisal district.

    How the review works

    1

    Tell me what's going on

    Share a few details in the short form below. It takes about a minute.

    2

    I take a look

    I'll reach out personally. If a closer review would help, I'll explain what to gather and how to share it securely.

    3

    We talk it through

    A quick conversation in plain English: what's happening, why, and what options (if any) are worth considering.

    Request your review

    Only your first name and email are required. I'll personally reach out within one business day.

    What's on your mind? (optional, check any)
    How should I reach you? (optional)

    Please don't include account numbers, SSNs, or documents here.

    You don't need any documents to get started.

    If a closer review would be helpful, I'll explain which documents to gather and how to share them securely.

    Want to prepare in advance? See what's helpful to have handy+
    • Your most recent mortgage statement
    • Your latest escrow analysis or shortage letter
    • Your homeowners insurance declarations page (the summary page of your policy)
    • Your property tax notice from the county appraisal district
    • Your Closing Disclosure from purchase (shows whether you have a buydown)

    Questions people ask

    Does this cost anything?+

    No. The review is complimentary, and there's no obligation to do anything afterward.

    Will you pull my credit?+

    No credit pull is required for the initial review. If we ever discuss a new loan, I'll ask your permission first.

    Do I have to refinance?+

    No. Sometimes the answer is "you're in good shape," "call your appraisal district," or "shop your insurance." The goal is to help you understand your mortgage, not to sell you a new one.

    My loan came through my builder's preferred lender. Can you still help?+

    Yes. I can review your mortgage no matter who originally financed your home or who services your loan today. I'm an independent mortgage broker and am not affiliated with any homebuilder.

    I moved and rent the house out now. Is this still for me?+

    Yes. Many military families PCS and keep their home as a rental. I can review the loan on the rental and talk through options for your next purchase.

    What happens to my information?+

    It's used only to respond to your review request. It's never sold, and you won't be added to ongoing marketing unless you choose to opt in. Please don't send financial documents through this form — if they're needed, I'll provide a secure way to share them.

    Shalanda Smith, Mortgage Broker | NMLS #554554 · Secure Choice Lending | NMLS #1689518

    Equal Housing Opportunity. NMLS Consumer Access

    Keys by Shalanda and Secure Choice Lending are not affiliated with D.R. Horton or any other homebuilder or its preferred lender.

    This complimentary review is for informational purposes only and is not a commitment to lend or an offer of credit. Not all applicants will qualify. Any loan is subject to credit approval, underwriting guidelines, and property eligibility. Program terms and availability may change without notice.

    Clear mortgage guidance. A strategy built around you.

    Texas mortgage guidance for homebuyers, veterans, professionals, and investors who want confident decisions without the pressure.

    Shalanda Smith, NMLS #554554

    Keys by Shalanda is the personal brand of Shalanda Smith, operating under Secure Choice Lending, NMLS #1689518. Licensed in Texas by the Texas Department of Savings and Mortgage Lending.

    Company office: 1650 Spruce St., Suite 500, Riverside, CA 92507 · Serving homebuyers across all of Texas

    Texas SMLNMLS Consumer Access

    Texas Consumer Complaint Notice

    Consumers wishing to file a complaint against a mortgage banker or licensed mortgage loan originator should contact the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Toll-free: 1-877-276-5550. sml.texas.gov

    All loans are subject to credit approval. Rates and terms are subject to change without notice. This is not a commitment to lend.

    Equal Housing Opportunity
    © 2026 Keys by Shalanda. All rights reserved.